Aircall alternative9/19/2023 ![]() ![]() ![]() With a clear oversight of performance metrics like caller wait times, issues can easily be identified and resolved before they begin to impact your customers. Call and caller activity reports should be detailed and drive actionable insights. AnalyticsĪ VoIP platform that offers you analytical insights into your calls can help you increase your communication power and efficiency. To reduce missed customer calls and minimize churn, features like virtual assistants and ring groups that accurately redirect incoming calls are a must-have. ![]() Your customer calls should never go unanswered, no matter the time of day. Your ideal software solution should facilitate seamless collaboration and information sharing by integrating with your tech stack. When looking at alternative cloud-based business phone solutions, it’s important to keep an eye out for these essential features: Third-party integrationsĬross-team and departmental collaboration and communication are essential to day-to-day business operations. The Top Features Any Ooma Alternative Should Have Keep in mind, though, that price doesn’t necessarily indicate quality so it’s always a good idea to assess all your options across all price ranges to determine which solution is the best value for your money. It has two additional plans that go up to $29.95 per user per month.Īlternative service providers’ prices fall between $10 per user per month and $29.99 per user per month. Ooma’s prices are fairly mid-tier compared with industry standards, with a starting price of $19.95 per user per month. Comparing the Costs of Ooma and the VoIP Alternatives Ooma’s lack of standout features tailored to customer-facing calls and conversations means that it might not be the ideal phone solution for your complex business requirements. The most important part of choosing a cloud-based phone solution is selecting a provider that offers the unique features and capabilities you need within a business context. ![]() This wider service focus beyond business means that Ooma might offer many services that don’t suit your business and they don’t necessarily specialize in business telephony and communication. They also offer other home services like home security and home phone telephony capabilities. In terms of service offerings, Ooma provides standard, run-of-the-mill services and features that allow businesses to stay in contact with their customers like voice and video conferencing and mobile app capabilities. Ooma is a voice-over-internet ( VoIP) provider for both home and business use. Why Aircall Is the Best Alternative to Ooma for Your BusinessĮxperience the Aircall Difference for Yourself Why Should You Look at Ooma Alternatives?Ĭomparing the Costs of Ooma and the VoIP Alternatives That’s why we’ve made the search a little easier by comparing the benefits and drawbacks of nine Ooma alternatives. With such a vast array of different service providers on the market, finding the right one can quickly become overwhelming. In fact, they’re vastly different, making the challenge more about selecting the right Ooma alternative that matches your business requirements. Finding an Ooma alternative for your cloud-based business telephone solution isn’t difficult in today’s market, where competition is rife and users are spoiled for choice.īut not all phone solution vendors are equal in terms of features, integrations, benefits, and capabilities. ![]()
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